KAIV Timepieces ("KAIV", "we", "us") respects your privacy. This Privacy Policy explains what information we collect when you visit our website or interact with us, how we use it, and the choices you have. By using this site you agree to the practices described below.
1. Information we collect
We only collect what is necessary to operate the business and respond to you:
- Information you submit through forms — name, email, phone, and the details of any watch you'd like to sell, trade, or inquire about.
- Communications — messages, photos, or documents you send to us by email, phone, or social media.
- Basic site analytics — pages visited, approximate location, device type, and referring source. This data is aggregated and not used to identify individual visitors.
We do not collect or store payment card information on this site. All transactions are handled through a third-party processor, your bank, or in person.
2. How we use your information
- To respond to your inquiries and provide quotes.
- To process and fulfill any agreed-upon transactions.
- To send order confirmations, shipping updates, and other transactional messages.
- To improve the website and our service.
- To comply with applicable law (including AML/KYC obligations on high-value transactions).
We do not sell your personal information. We do not run targeted advertising.
3. How we share information
We share information only with the small number of vendors required to run the business:
- Email delivery (Resend) — to deliver form submissions and transactional email.
- Hosting and analytics (Vercel and similar) — to operate the site.
- Shipping carriers and insurance providers — to ship watches you purchase or send to us.
- Government or law enforcement — only when required by valid legal process.
4. Cookies
This site uses essential cookies to remember your session and basic analytics cookies to understand site traffic. You can disable cookies in your browser; the site will still work.
5. Data retention
We keep inquiry and transaction records as long as needed to deliver service and meet legal/tax requirements. You can request deletion of your data at any time by emailing us through the contact form.
6. Your rights
Depending on where you live (e.g. California, EU/UK), you may have rights to access, correct, or delete the personal information we hold about you, and to object to certain processing. To exercise these rights, contact us using the contact form. We will respond within 30 days.
7. Children
This site is not directed to children under 16. We do not knowingly collect personal information from children.
8. Changes
We may update this policy from time to time. The "Last updated" date above will reflect the most recent revision. Material changes will be highlighted on the site.
9. Contact
KAIV Timepieces
808 W San Carlos St, Apt #545
San Jose, CA 95126
650.399.5063
Use the contact form to reach us by email.